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Kent and Medway SAB

Accessibility Statement

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This accessibility statement applies to www.KMSAB.org.uk, run by the Kent and Medway Safeguarding Adults Board, which is hosted by Kent County Council.

The content on this website is designed for everyone to find, read, and understand. It is compatible with assistive technologies and developed to meet the accessibility standards outlined in this statement.

View the site your way

There are a number of customisation options for your browser and device that could help you use this website and other websites more effectively.  

AbilityNet provide advice on making your device easier to use if you have a disability.

Feedback and contact information

Please contact us if you have an accessibility query including:

  • If you are experiencing issues with accessing information or using the website
  • If you find an accessibility problem not listed on this statement
  • If you have positive feedback on the accessibility considerations made.

When you contact us there is a process in place that will acknowledge your contact, tell you who is dealing with it and give you a timescale by which you can expect a reply.

Alternative formats

If you need information in an alternative format, such as braille or a language other than English:

An English-speaker will take details of what you need and arrange a translation or interpreting service for you. You may need an English-speaking friend or a family member to help you with this.

We may not be able to meet your requirements immediately, but we will try to provide an interpreter (or translation service) to help you as quickly as possible.

Complaints process

Once you have reported a problem with our website or asked for an alternative format, but you are not happy with our response, you can use our complaints process to register your difficulty. This helps us improve our systems.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Kent County Council is committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

We formally test the accessibility of key user journeys that represent the breadth of content across our website on a regular basis against WCAG 2.1 AA standards.

If you find something that does not work that we missed, remember to contact us.

The content listed below is non-accessible for the following reason(s):

Non-compliance with the accessibility regulations

Inaccessible Documents

The Annual Report - Easy Read was provided by Advocacy for All who have clarified that during the making of this document, no accessibility check has been carried out in relation to WCAG 2.1.  It was commissioned as a physical document to be easier to read for people with learning difficulties or reduced English literacy and to this extent it was co-produced and checked with a skilled group of people with Learning Disabilities, but without the resources to carry out a web-compliant accessibility check.

This document was created and provided using Adobe and the Kent and Medway Safeguarding Adults Board do not have the correct programme to be able to carry out the necessary accessibility check.

We are investigating solutions for this.

The ‘How to protect yourself from abuse - an easy read guide for the public’ was provided by the charity ShoutOut in PDF format and was commissioned to be easier for people with learning disabilities. The Kent and Medway Safeguarding Adults Board do not have the correct programme to be able to carry out the necessary accessibility check.

We are investigating solutions for this.

Disproportionate burden

Not applicable.

Content that’s not within the scope of the accessibility regulations

  • The 'Google Translate' functionality is not presented to the user in either Microsoft Edge or Internet Explorer. When viewing in no CSS, the user is presented with a drop - down arrow with no supporting content and a screen reader does not inform the user of the functionality. However, content is third party and exempt from accessibility regulations.
  • Video content has been implemented on the ‘Adult Safeguarding Explained’ page. The video frames on the page do not have title attributes for assistive technologies however these were published before 23rd September 2020 and therefore are exempt from accessibility regulations.

3rd Party content

Our website contains third-party content. We do not have control over and are not responsible for the accessibility of this content, but we make best endeavours to work with the 3rd party to improve its accessibility. This may include:

  • Links to non-KCC websites
  • Content/functionality on our website
  • Content hosted on other websites, such as social media sites.

Some of our 3rd party partners publish their own accessibility statements:

Kent County Council
Medway Council
Kent Police

Preparation of this accessibility statement

This statement was prepared on 12/11/2020. It was last reviewed on 16/11/2020.

This website was last tested on 30/10/2020. The test was carried out by Kent County Council.